Wednesday, 4 July 2012

Brain of Bath 2012 Results

The annual Brain of Bath Quiz, in aid of Julian House, took place at the Assembly Rooms on 4th of July and Dynasty star, Emma Samms (aka Fallon Colby) was quizmistress for the event, 22 teams took part and as usual this was hotly contested evening.
Priority IT are proud to provide IT Support during the event.

Congratulations to BMT Defence Services for winning with a fantastic score of 217 points, Pearson may came a close second with 215 points.
 
Full Results are as follows:
 
Position Team Name Points
1 BMT Defense Services 217
2 Pearson May  215
3 Future Publishing 211
3 Media Clash 211
5 Bath Chronicle  203
6 GL Hearn  200
7 St James' Wine Vaults  199
8 Thrings  196
9 Bath Magazine  190
9 Bath Labour 190
11 Fidelius 188
11 Deloitte  LLP  188
13 Richardson Swift 187
14 Mowbray Woodwards Solicitors  184
15 Feilden Clegg Bradley Studios 181
16 House of Bath  178
17 Reconstruct  172
18 Baker Tilly  166
19 Moore Stephens 2 161
20 Bishop Fleming  156
21 Moore Stephens 1  155
22 Bath Building Society  132

Monday, 2 July 2012

Brain of Bath 2012

Brain of Bath 2012

Priority IT are pleased to be providing IT Services to assist Julian House during the Brain on Bath Quiz Night.  This year's quiz is be held in the Assembly Rooms in Bath on the 4th of July.
 
For more information on the quiz or to get more information on the great work Julian House do please visit  http://www.julianhouse.org.uk









Monday, 13 February 2012

Never mind Valentine's Day... 14 February is Patch Tuesday!

As you probably know, Microsoft updates its software using Windows Update. The reason for updates is often to address security vulnerabilities. Hackers and viruses exploit these vulnerabilities in order to gain access or cause harm to your computer.

Once it discovers potential problems, Microsoft releases a fix to ‘patch’ the hole through which hackers could gain access. Most updates are released on what has become known as Patch Tuesday (usually the second Tuesday of each month).

This month, Microsoft are preparing for their biggest ever February release, which will consist of nine bulletins and will fix a total of 21 vulnerabilities.

The first four bulletins are rated ‘Critical’ – the highest rating that Microsoft uses. The remaining five bulletins have been given the second highest grading, ‘Important’.

It is essential that your computer is configured to automatically update and install these patches. This, together with good, up-to-date anti-virus software, will help to ensure that your system is as secure as possible.

For more information and advice about these issues, just call us on 01225 636000 or email info@priorityit.co.uk.

Thursday, 2 February 2012

Who do you turn to?

None of us realise just how much we rely on technology until something goes wrong. But who do you turn to when your computer system goes into meltdown? And are you sure they’ll deliver?

We recently had a phone call from a potential new client who needed help – and fast. Their server had failed and they needed someone on site immediately to investigate. They’d had to send their staff home, and their current IT support company couldn’t help until later that day.

We arrived within the hour, and soon discovered that the server had suffered a hardware failure. After reconfiguring the network to provide the remaining staff with email and internet access, we returned to our workshop with the broken server. This enabled us to prepare a loan server, run hardware tests and potentially fix the fault at the same time.

Due to the age of the server, the fault couldn’t be fixed. Fortunately the data on the server was unaffected by the fault – we were able to run the company’s broken server on our loan server, which we installed first thing the following morning. We then spent the rest of the morning ensuring all users were happy, and rectifying other system issues.

Could your IT support service react as quickly and efficiently in a similar situation? Don’t take the risk – for expert advice on computer support from a company that puts your business first, call us today on 01225 636000 or drop us an email.

Plus Net Broadband Customer - Very Slow Internet

A number of our clients using Plus Net Broadband are currently experiencing very slow internet speeds.

As well as slower speeds, customers may also be experiencing data transfer issues, causing web pages not to load and other internet activities to be slow or unresponsive.

Plus Net engineers are continuing to investigate the problem and we will update this service status as soon as we have more information.

Wednesday, 1 February 2012

HM Revenue & Customs Email Scam

New Scam Email.  

There is a new email circulating, informing the recipient they are subject to a Tax Refund, the email at first glance looks to have come from HMRC.  The recipient is advised to fill out the attached form, in order to receive the refund.

This is a scam and is basically after your credit card details, asking for your Visa Security Password and security card.  Please see below a copy of the form.

If you receive this email please disregard. HM Revenue & Customs (HMRC) will never send notifications of a tax rebate by email, or ask you to disclose personal or payment information by email.  If in doubt contact HMRC.

Wednesday, 25 January 2012

The importance of backup

We recently had a visit from a client whose laptop had suffered hard disk problems. Unfortunately, as there was no backup available, we had to try to recover the data on the hard disk, which included precious family photographs and important accounts.

Furthermore, without their laptop, the client could no longer raise invoices. If we couldn’t recover the data, the client would have to re-input all invoice data from November to January. To make matters even worse, the client’s VAT return and tax return we both due.

After initial diagnostics, it was apparent that the hard disk failure had been caused by a mechanical fault. We sent the hard disk to a specialist lab that would take it apart and try to rebuild it.

All initial diagnostics work was carried out free of charge, and within 24 hours we had a report back from the lab.

The good news – they were able to recover all data on the disk. The bad news – the hard drive required a new head stack, and would need a ‘transplant’. This meant sourcing an identical drive and replacing the head stack from the new disk into the damaged disk. The cost of the repair was £800 plus VAT and the client couldn’t afford to get it fixed.

In most cases we can recover your data for as little as £80 plus VAT. In this case, the absence of backup and the nature of the fault meant the cost was ten times this amount. By far the best protection is to regularly backup your computer. Windows 7 has an excellent in built backup system and just requires a USB hard drive to backup to – these cost from as little as £40.

For more information on backup solutions, and for practical, friendly advice, call us on 01225 636000.

Friday, 20 January 2012

Major Internet Outage for BT Business Customers

It seems like BT Business Broadband are suffering with problems today, we currently have several clients using BT Business Broadband with Internet Connection Issues.  So far we have client in Bath, Cirencester, Swindon, Plymouth and Southampton.

This issue seems to be affecting all BT Business Customers with Static IP Address.